About Us
Excel Computer Service
Excel Computer Service has been providing computer repair, virus removal, web and graphic design services to the Lehigh Valley for over 16 years. Being a small shop, we have very low overhead that allows us to keep our prices far lower than our competitors. In most cases, we are able to provide the same services for less than half the cost.
Our small business was started in 2007 after seeing a desperate need for affordable, reliable computer repair service in the Lehigh Valley. We started out as a mobile repair service, then in 2014 we moved into our current building in Whitehall. In 2021, we were able to obtain a much larger office in our building to help serve a larger client base. In the coming years, we hope to expand to other surrounding areas.
Our guarantee is very simple, if we can’t fix your problem – you don’t owe us anything. This applies for all computer repair services, virus removal services, PC optimization, upgrades and new builds. This guarantee does not apply to any type of web or graphic design.
Every Excel Computer Service system and replacement part includes lifetime technical support and a minimum of 1 (one) year parts and 3 (three) year labor warranty unless otherwise noted. This includes upgrades purchased through Excel Computer Service, should you wish to make upgrades to your computer. See the “Limitation of Liability” section listed on the “Terms and Conditions” page for exceptions to this coverage. All parts are warranted by the original manufacturer. Our policy in the event of hardware failure is to replace the defective part if a replacement part is available. Otherwise, the defective part will be sent back to the original manufacturer for servicing. If the original manufacturer finds that the part was damaged due to misuse, abuse, natural disaster, or modification (including overclocking and unsanctioned BIOS or firmware updates) the customer will be responsible for all parts and labor charges.
In a lot of repair cases, we will be able to provide local onsite repair which provides a very quick solution to a given problem. However, there may be instances when a system needs to be brought back to our shop for further diagnosis and testing to completely fix the problem. Our goal is to provide fast, efficient service while maintaining the integrity of your system. Any warranty associated with repair parts or labor will be indicated on your invoice. Please keep your invoice to take advantage of all warranties.
For issues with Excel Computer Service custom computers, you must have your invoice number to obtain technical support if applicable. Technical issues are handled via email and phone. We are open 9am –
Have Questions?
Our experienced team is ready to help you with any computer issues. From viruses to hardware setup, we’ll work efficiently to resolve your problems. Contact us for hassle-free tech support.
Testimonials
PC & Laptop Repair
Get reliable and affordable help with your computer or laptop from our skilled professionals. With advanced techniques, we quickly diagnose and fix hardware or software problems. Contact us today for efficient repair services at affordable prices.
Virus Removal
Act fast and seek our expert virus removal services to eliminate all threats from your device using advanced techniques and technology. Contact us today.
PC Tune Ups
Increase your computer’s speed, efficiency, and lifespan with a full PC tune-up including diagnostics, cleanup, virus removal, software updates, and system tweaks. Reduce errors and the risk of crashes with the help of a certified technician. Contact a service provider for more details.
